reviews_and_ramblings: (Default)
reviews_and_ramblings ([personal profile] reviews_and_ramblings) wrote2010-03-05 11:02 am

LIveJournal stole my Referral Fees... Do you think it will do something to replace them?

All right, thank to the tip found on this LJ

http://caffeinepuppy.livejournal.com/214632.html

or maybe thank to something LJ did overnight, the out links to Amazon pages are now working. But I'm not satisfied! LJ has still not replied to my support request if not with lame excuses, and to give you an idea, in December my Referrals fees were 35 dollars, in January 36 and in February 6! So, more or less, LJ stole 30 dollars from me. They could at least give me 2 years of paid account, or something similar, at least they could answer me!

The only answer I had from them is:

"This problem can be caused by the presence of malware, such as adware or spyware, on your computer and you may wish to perform a scan of your computer to make sure your computer is not infected. Information on what malware is and how to remove it can be found at [http://community.livejournal.com/howto/31316.html]."

Yeah, sure!

Instead the last reply from Amazon was:

"Our technical specialists have investigated the problem with your links, and have determined that it is due to something on the Live Journal system. We suggest that you contact Live Journal to see if there has been a change in their policies for affiliate marketing links."

So Amazon did answer me, and probably they even spent time in investigating, and I'm not paying them! I instead have a paid account with LiveJournal, and they are still not answering me.

I don't know if you can see the request, but this is the link:

http://www.livejournal.com/support/see_request.bml?id=1046745

I have no problem to share it, I'm still laughing at the spyware answer

BTW my post on this issue is dated February 22: http://elisa-rolle.livejournal.com/964023.html, but LJ did nothing to help me. Only tonight, after people started to repost about it, something happened. I don't really like the attitude that, if the problem is not public, LJ will do nothing...

ETA: from what I read, I noticed the problem with Amazon, but that happened with ALL referral fees from 150 website (included, i.e. ebay), and all the referrals fees went to the same Associate ID... I would really like to know the name of the owner of that ID. Yesterday night LJ removed the code, and today I found two referral fees on my Amazon account, that was more or less usual before the code. So LJ for more or less a month stole my referral fees, and so it did for all LJ users with an Associate ID from a variety of website.
ext_646: (Default)

[identity profile] shatterstripes.livejournal.com 2010-03-06 12:01 am (UTC)(link)
If you want to contact Amazon about this, it might help to know that the replacement affiliate ID for Amazon was "5336432744-20".

Which, if the textual affiliate ID the same setup was slapping onto Target links is to believed, belongs to "Performics_Driving Revenue Inc".

Those are the only two sites whose affiliate IDs I looked at. Now I'm kinda tempted to do a little scripting to hit the outboundlink.net redirect server with links to random pages on all the sites it substitutes things for, and see what else turns up…

They ignored my support request (http://www.livejournal.com/support/see_request.bml?id=1060243&), too.

[identity profile] elisa-rolle.livejournal.com 2010-03-06 08:23 am (UTC)(link)
Thank you, I will for sure contact Amazon. Their support center not always is effective (even if the one for the Associate Program is a little better), but at least they replied to me 2 times, once to tell me that they are looking into the trouble, and second to tell me that, unfortunately, it was not their problem.

I'm not tech at all, but I know a bit of compture, and my laptop is overprotected, and the spyware suggestion was ridiculous. Plus it was obvious that something was happening, as I said, I use the Amazon report to monitor the out clicks from my posts and they were drastically lowered in the last month.

Elisa