Amazon Sales Rank: The End
Apr. 14th, 2009 02:37 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
reviews_and_ramblingsIt's official, the Amazon "deranking" issue has stopped. As for today, if you search "A Secret Edge by Robin Reardon" (sorry Robin, I used your book as example since you have only two books out and only in paperback edition, and so it's easy to check), you finally find the two books by Robin Reardon, with A Secret Edge as first result
And if you click on the book, on the Product details, there is the Sales Rank:
It was a long weekend, but as someone said "It looks like David beat Goliath".
Just to end the thing with clearness, all the books I listed with a lost Sales Rank, now have it, and I also noticed that the books who lost the Sales Rank were books with a "Gay & Lesbian" category (as A Secret Edge above) AND "Sexuality" (as for The Rainbow Series by Alex Sanchez). So they were not only Gay & Lesbian books, all right, but it's still quite disturbing that, someone, somewhere (maybe in France?) decide to put a filter ON on category, probably for tagging Adult material, and they decided that "Sexuality" AND "Gay & Lesbian" at all were to be judge and condemned as Adult Material... if I can, hardly, understand, the "Sexuality" one, someone should explain to me the Gay & Lesbian, since I'm to stupid to understand.
I also received the Standard reply that Amazon sent to all the customers who complained (I beleive)
Hello, This is an embarrassing and ham-fisted cataloging error for a company that prides itself on offering complete selection. It has been misreported that the issue was limited to Gay & Lesbian themed titles - in fact, it impacted 57,310 books in a number of broad categories such as Health, Mind & Body, Reproductive & Sexual Medicine, and Erotica. This problem impacted books not just in the United States but globally. It affected not just sales rank but also had the effect of removing the books from Amazon's main product search. Many books have now been fixed and we're in the process of fixing the remainder as quickly as possible, and we intend to implement new measures to make this kind of accident less likely to occur in the future. Thanks for contacting us. We hope to see you again soon.
And if you click on the book, on the Product details, there is the Sales Rank:
It was a long weekend, but as someone said "It looks like David beat Goliath".
Just to end the thing with clearness, all the books I listed with a lost Sales Rank, now have it, and I also noticed that the books who lost the Sales Rank were books with a "Gay & Lesbian" category (as A Secret Edge above) AND "Sexuality" (as for The Rainbow Series by Alex Sanchez). So they were not only Gay & Lesbian books, all right, but it's still quite disturbing that, someone, somewhere (maybe in France?) decide to put a filter ON on category, probably for tagging Adult material, and they decided that "Sexuality" AND "Gay & Lesbian" at all were to be judge and condemned as Adult Material... if I can, hardly, understand, the "Sexuality" one, someone should explain to me the Gay & Lesbian, since I'm to stupid to understand.
I also received the Standard reply that Amazon sent to all the customers who complained (I beleive)
Hello, This is an embarrassing and ham-fisted cataloging error for a company that prides itself on offering complete selection. It has been misreported that the issue was limited to Gay & Lesbian themed titles - in fact, it impacted 57,310 books in a number of broad categories such as Health, Mind & Body, Reproductive & Sexual Medicine, and Erotica. This problem impacted books not just in the United States but globally. It affected not just sales rank but also had the effect of removing the books from Amazon's main product search. Many books have now been fixed and we're in the process of fixing the remainder as quickly as possible, and we intend to implement new measures to make this kind of accident less likely to occur in the future. Thanks for contacting us. We hope to see you again soon.
